After a relaxed morning, your guide meets you in the lobby of your hotel and you set out to explore the city’s classic sights.
Start at the Gateway of India an 85-foot-high arch whose design reflects India’s Muslim and Hindu traditions before driving Churchgate station to see one of Mumbai’s greatest and most successful entrepreneurial ventures – the Dabbawallas .
The Mumbai Dabbawallas are international figures now thanks to Forbes Global. The Forbes story details the efficiency with which they deliver the dabbas or tiffins of their customers. Working without any holidays (except Sunday when offices are closed), the courier service hires 4,500 dabbawallas delivering an astonishing 200, 000 lunch boxes every day. Their operations have a six-sigma performance rating (a term used in quality assurance if the percentage of correctness is 99.999966%). This means there are 3.4 errors for every 1 million transactions – the kind of performance that has made companies like Motorola and GE world famous for their quality!
Next, tour Kala Ghoda, the culture and heritage hotspot. Apart from its phenomenal Victorian neo- Gothic architecture, Kala Ghoda is also home to cafes, restaurants, fine shops, and boutiques. Then, see the extraordinary Chhatrapati Shivaji Terminus, a UNESCO World Heritage monument. Built between 1878 and 1888, the Terminus is delicately carved and richly sculpted, with stained-glass windows.
Later, you visit Dhobi Ghat, a sight unique to Mumbai. ‘Dhobi Ghat’ (‘washer folks’ place’), is the world’s largest outdoor laundry, where Mumbai’s traditional dhobis provide a wonderful service – collecting dirty laundry, washing it, and returning it neatly ironed, all for a very small fee. Your last stop is Mani Bhavan, the place where Gandhi used to stay when he used to visit the city.
Overnight at hotel.