Frequently Asked Questions
About Le Passage to India
What does Le Passage to India do?
We’re a leading Destination Management Company (DMC) offering inbound tourism services across India, Bhutan, Nepal, and Sri Lanka & Maldives, creating customized travel experiences for our partners and their clients.
Which destinations do you cover?
India, Bhutan, Nepal, and Sri Lanka & Maldives with a strong pan-India network of owned offices.
What sets you apart from other DMCs?
We’re the only DMC in India offering customer insurance cover worth US $1.1 million, and the first to be ISO 9001:2015 certified for quality, health & safety, and crisis management standards.
How extensive is your hotel and transport network?
We contract around 500,000 room nights annually across 3,000+ hotels pan-India, backed by a modern, GPS-fitted, Wi-Fi-enabled transport fleet.
How do you ensure quality across your guides and drivers?
We carefully select our guide panel and drivers, and provide them with continuous training and refresher courses to keep service standards high.
Do you support multiple languages?
Yes, our client-dedicated teams specialize in various languages to cater to the specific needs of international partners.
Travel Experiences & Services
Can you customize itineraries for specific interests?
Yes. Our Key Account Management teams work closely with partners to build fully tailor-made itineraries from private museum viewings to Michelin-starred dining experiences and specialized cultural encounters.
What kind of experiences can you arrange?
Everything from heritage walks and culinary journeys to golf holidays, wildlife and adventure trips, luxury getaways, and MICE (meetings, incentives, conferences, and events).
Do you offer guaranteed departure tours?
Yes, alongside fully customizable itineraries, so partners can choose what works best for their clients.
Can you arrange access to local experts or specialists?
Yes, we’ve curated a network of industry experts including chefs, historians, and experience curators who can add unique value through personalized interactions.
Do you offer any value-add services beyond standard bookings?
Yes from hotel upgrades, early arrivals, and late check-outs to in-house dining experiences and curated local walks, we focus on adding exclusivity and value to every trip.
Partnerships, Sustainability & Support
Do you work directly with travelers, or only through travel agents?
We primarily work as a B2B partner with travel agents, tour operators, and corporate clients worldwide, who in turn create seamless experiences for their customers.
Are you involved in sustainability or community work?
Yes, through our CSR Foundation, Shaping Lives, focused on humanity, animal welfare, and the environment. Travelers can also opt to visit our partner NGOs during their trip.
How can I get in touch to plan a trip or explore a partnership?
Reach out via our Contact Us page and our team will connect you with the right regional contact.



